System information
J-6 INSTALLING TELEVANTAGE
MonitorLocPBE
DWORD value specifying how the ViewPoint status of hot-desking agents (agents
logged into another user’s phone) is updated after the agent logs out using the *00
command.
When set to
1, the agent’s ViewPoint status changes to on-hook when they log out using
the *00 command.
When set to
0 (the default), the agent’s ViewPoint status is not updated (it remains
off-hook) when they log out using the *00 command.
MonitorRestart
DWORD value. If this value is non-zero, the system will attempt to restart a
nonresponding device after the interval specified by
Monitortimeout
is exceeded. A
non-zero setting can cause problems when a device is not responding, because it can
result in slow database access.
Default is
0 (system will not attempt to restart the device.)
Monitortimeout
DWORD value in milliseconds. If a device has not responded for this length of time,
TeleVantage checks the
MonitorRestart setting to see if the device should be restarted,
and adds the message “Device %1 is not responding” to the Windows Event Log.
Default is
300000 milliseconds (
5
minutes.)
NumConcurrentIPGCOpens
DWORD value that specifies how many IP trunks TeleVantage opens at a time at
Server startup.
Occasionally on Server startup, IP trunk status in the TeleVantage Device Monitor will
flicker from Idle to No loop current to Pre-idle to Idle. If you experience flicker, you
can reduce the value of this registry setting.
The default is
12.
HKLM\Software\Artisoft\TeleVantage\Server\Settings\