System information

APPENDIX I. PROTECTING YOUR PHONE SYSTEM AGAINST TOLL FRAUD I-3
Protecting your system against toll fraud_____________________
The following are a variety of ways to secure your phone system. While practicing all of these
strategies will keep your phone system very secure, by far the most important strategy is to just
improve the security of passwords.
Password security
The Security tab in System Settings (see “Enforcing strong password security” in Chapter 3 in
Administering TeleVantage) gives you several options for making user passwords more secure.
For maximum security you should choose all of the following options:
Q Set a minimum password length. Passwords should be at least 5 digits long, preferably 7.
Q Prevent passwords from including the user’s extension.
Q Prevent passwords from including easy-to-guess elements like same-digit strings (111)
or consecutive-digit strings (123).
Q Regularly force password change.
Changing the Admin and Operator passwords
TeleVantage’s two default users, the Admin and Operator, have easy-to-guess passwords.
Immediately after installing TeleVantage, you should change the passwords on those accounts
to something more secure, by editing those users in the Users view. Reminder messages in the
Administrator will warn you if you leave the extensions as is.
Identifying users with security-risk passwords
The Administrator has a built-in Security Analysis report that analyzes your system for potential
security risks. To run the Security Analysis report, choose
Tools > Analyze Security. The report
appears on-screen.