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APPENDIX D. MANAGING TELEVANTAGE LICENSES D-9
3. In the Registration Information dialog box, update or add customer profile
information, and then click
OK.
Note:
If you do not know your Partner ID (a required field), you can request it from the
place where you purchased TeleVantage.
4. The Export Licenses To dialog box opens. Browse to the location where you want to
save the exported license file, and then click
Save.
5. Click
OK to close the message window that displays the number of license records that
were exported.
More about TeleVantage licensing___________________________
How hardware locking works
Your TeleVantage licenses can only be used on one system at a time. When you activate your
TeleVantage licenses, they are locked to one of the following hardware IDs on your
TeleVantage Server PC. You can choose which hardware ID to use. There are pros and cons to
each one.
Q Network card (NIC). Locking your licenses to the MAC address of a NIC on the
TeleVantage Server PC is probably the best choice, since NICs are cheap and easy to
move to another PC. However, if your NIC is located on the PC motherboard it cannot
be moved. In that case, lock your licenses to a dongle or hard drive, or buy another NIC
and install it in the TeleVantage Server PC.
Q Dongle. You can lock your licenses to the serial number of a dongle, if one is installed
on the TeleVantage Server PC along with the dongle drivers. Dongles are very easy to
transport to another PC, and are a good choice if you may eventually move the
TeleVantage Server to a different PC, or you do not want to or cannot move your NIC
or hard drive. Also, since a dongle serves no other purpose, it will rarely fail. However,
dongles cost money and must be purchased separately. If you choose this option, see
“Installing a dongle” on page D-11.
Q Hard drive. Locking your licenses to the serial number of a hard drive on the
TeleVantage Server PC is another option. However, hard drives are more difficult to
move to another PC, and may have to be replaced or upgraded.