System information

D-4 INSTALLING TELEVANTAGE
Once a system is activated, it stays activated until you add additional licenses (for example, you
purchased another Station license to support more users), or the hardware ID against which the
licenses are locked stops operating or is removed. At that time, the system becomes inactivated
and the 60-day grace period begins, until you activate again. You will also need to activate your
licenses again if you change the hardware ID on the TeleVantage Server. See “Terms of use” on
page D-10 for information on how hardware locking works.
How to activate your licenses
You can activate TeleVantage licenses in two ways:
Q Automatically, using one-click activation
Q Manually, by submitting your exported license information directly to the Vertical
activation website
If you encounter problems with any of the activation methods or have questions, contact your
TeleVantage provider.
Important:
Once your licenses are activated, back up the TeleVantage database so that you
do not have to repeat the activation process if you ever need to restore the TeleVantage
database.
About one-click activation
If you have Internet access on the PC on which you are running the TeleVantage Administrator,
one-click activation is the easiest way to activate your licenses. When you use one-click
activation, all the required information is submitted and imported automatically for you. See
“Entering and activating your TeleVantage licenses” on page 10-16 for details about using
one-click activation.
Activating licenses via the web
If you do not have Internet access on your Administrator PC or have a problem with one-click
activation, you can go directly to the Vertical activation website to activate your licenses.