System information

TeleVantage documentation ________________________________
TeleVantage provides documentation in several easy-to-access online formats that provide the
benefits of instant hypertext navigation. This section describes the different TeleVantage
documents and how to access them in various formats.
Ordering printed documentation
You can order printed versions of some TeleVantage documents. To do so, contact your
TeleVantage provider.
The TeleVantage documentation set
The following table shows the TeleVantage documentation set and the formats in which each
item is available. See “Accessing online documentation” on page 1-8 for instructions on using
each format.
Document Audience
Available
in print
HTML
book
Acrobat
PDF
Installing TeleVantage
This manual covers the requirements and
installation process for upgrades and fresh
installations, and describes how to order
telephone company services, add licenses,
and troubleshoot problems.
Administrators
and
TeleVantage
providers
Yes Yes Yes
Installing Dialogic Telephony
Components
This manual covers the requirements and
installation process for upgrades and fresh
installations, and describes how to change
hardware and troubleshoot problems.
Administrators
and
TeleVantage
providers
No Yes Yes
Administering TeleVantage
This manual describes setting up, managing
and monitoring your TeleVantage system,
including using the TeleVantage
Administrator to configure system settings,
trunks, stations, users, call routing, IP
telephony, and more.
Administrators No Yes
1
Yes
Using TeleVantage
This manual covers how to use the
TeleVantage system, including the telephone
commands, TeleVantage ViewPoint,
ViewPoint Web Access, working from
remote locations, call center participation,
and more.
All audiences No Yes Yes