System information
12-2 INSTALLING TELEVANTAGE
Your TeleVantage system so far _____________________________
You should have already completed the following tasks:
Q Installed the Windows Server
Q Installed Dialogic HMP software or Dialogic hardware and drivers
Q Installed and configured the TeleVantage database server
Q Installed the TeleVantage Server
Q Added and activated your TeleVantage licenses
Q Install workstation applications (optional)
Note:
Be sure you have finished all of these tasks before you proceed.
Installing optional TeleVantage services ______________________
Go to the chapters listed to install any of the optional TeleVantage services:
Q Go to Chapter 13 to install TeleVantage Web Services to support TeleVantage
ViewPoint Web Access.
Q Go to Chapter 14 to install TeleVantage Multi-line TAPI Service Provider on any Server
that needs multiple lines for TAPI support.
Q Go to Chapter 15 to install TeleVantage Archived Recording on the archive server to
support mailbox recording archiving and the Archived Recording Browser.
Q Go to Chapter 16 to install TeleVantage Station Message Detail Recording (SMDR)
Service to send real-time call data from TeleVantage to a third-party application.
Q Go to Chapter 17 to install the Tftpd32 TFTP Server to download updates to some SIP
and H.323 phones’ firmware and configuration files.
Setting up and configuring your TeleVantage system ___________
After you install the TeleVantage components and optional services according to the
instructions in this manual, you must set up and configure your system using the TeleVantage
Administrator.
See Administering TeleVantage and the TeleVantage Administrator online Help.