System information

CHAPTER 10. INSTALLING THE TELEVANTAGE SERVER SOFTWARE 10-25
To change the protocol to TCP on a Windows PC
1. Choose Start > Run.
2. Enter
dcomcnfg.exe in the Open field. The Distributed COM Configuration
Properties dialog box opens.
3. If
Connection-oriented TCP/IP is not at the top of the DCOM Protocols list, select it
and click
Move Up until it is the first protocol in the list.
4. Click
OK.
5. Restart the PC.
6. Repeat steps 1-4 for each PC running a TeleVantage workstation application.
Configuring e-mail notification and Exchange synchronization
Configuring e-mail notification
You can configure TeleVantage to automatically send an e-mail message to any address
whenever a user receives a new voice message. See “Requirements for e-mail notification” on
page 3-15 for more information. Also see “Setting up e-mail notification and Exchange
synchronization” in Chapter 3 of Administering TeleVantage for detailed configuration steps.
Note:
The Microsoft Outlook outgoing mail format must be configured as Plain Text format on
the TeleVantage Server PC in order for voice messages attached to e-mail notifications to be sent
correctly as WAV audio files. For more information, see “E-mail notification WAV file attachments
are incorrectly sent as .DAT files” on page B-11.