System information

10-24 INSTALLING TELEVANTAGE
Completing the TeleVantage Server installation ________________
After you install and test the TeleVantage Server, you can perform any of the following tasks to
complete the installation for your specific environment:
Q Set access rights to the TeleVantage Server (see page 10-24.)
Q Configure TeleVantage for use with a proxy server (see page 10-24.)
Q Configure e-mail notification support (see page 10-25.)
Setting access rights to the TeleVantage Server
Make sure that any user who will use TeleVantage ViewPoint or run the TeleVantage
Administrator remotely has network access to the TeleVantage Server.
Also make sure that each TeleVantage user can log on to a PC that is on the same network as
the TeleVantage Server PC.
As a prerequisite, the user’s PC must be able to see the TeleVantage Server in Network
Neighborhood. Also, the buffer share on the TeleVantage Server must be accessible. Verify that
it is accessible by attempting to open the buffer share in Network Neighborhood.
Configuring TeleVantage for use with a proxy server
If you use a proxy server to access the Internet from a local area network, you must configure
your network in one of the ways described in this section. If you do not configure your network
appropriately, Windows PCs that also use the proxy server will be unable to run TeleVantage
workstation applications (such as ViewPoint or the Administrator) correctly.
If you do not use a proxy server, go to “Configuring e-mail notification and Exchange
synchronization” on page 10-25.
Configuration options
Configure your network in one of the following ways:
Q Make sure that local IP traffic does not go through the proxy server (by means of local
address translation tables).
Q 2000/XP PC running a TeleVantage workstation application, change the protocol for
client-server configuration to TCP (from the default UDP).