System information

CHAPTER 10. INSTALLING THE TELEVANTAGE SERVER SOFTWARE 10-23
Setting the TeleVantage Server to autostart
Set the TeleVantage Server to autostart so that telephone service is automatically restored
whenever the TeleVantage Server PC restarts.
Q Upgrading from a previous version of TeleVantage. If the TeleVantage Server was
set to autostart before the upgrade, you do not need to reset it now. Go to “Completing
the TeleVantage Server installation” on page 10-24.
Q Installing TeleVantage for the first time. When you are satisfied that the TeleVantage
Server is working correctly, you should set the Server to start automatically according
to the instructions in this section
Important:
When the TeleVantage Server starts, it automatically starts the Dialogic drivers. Do
not set the drivers to autostart in the Dialogic Configuration Manager. If the drivers are already
running when the TeleVantage Server starts, the Windows Service Control Manager may
experience problems.
To set the TeleVantage Server PC to autostart
1. Click
Start > Settings > Control Panel > Administrative Tools > Services.
2. In the Services dialog box, locate and double-click
TeleVantage server.
3. On the General tab of the TeleVantage Server Properties dialog box, select
Automatic
from the
Startup type drop-down list.
4. Click
OK, and then exit the Services dialog box.
5. To test automatic startup, first perform an orderly shutdown:
Q In the Device Manager, stop the TeleVantage Server by choosing Tools > Shut
down Server
.
Q In the Dialogic Configuration Manager (DCM), stop the Dialogic drivers. See
Appendix D in Installing Dialogic Telephony Components for instructions.
6. Restart the TeleVantage Server PC.
7. In the Device Monitor, check the status of the TeleVantage Server. “Started” means
that the autostart was successful.
8. Verify that the
Startup type for the TeleVantage Server is Automatic, according to
the instructions in steps 1-3. On subsequent reboots of the TeleVantage Server PC, the
TeleVantage Server will start automatically.
Note:
If you configure your TeleVantage system for e-mail notification, e-mail notification will not
be enabled after Server startup until the TeleVantage user logs on to the system. E-mail
notification is used to alert TeleVantage system administrators that the TeleVantage Server is
being stopped and restarted.