System information

CHAPTER 10. INSTALLING THE TELEVANTAGE SERVER SOFTWARE 10-21
13. The next message box confirms the hardware ID that you selected since it is an
important decision. Click
OK to continue, or Cancel to go back and specify a different
hardware ID.
14. Click
OK. TeleVantage submits your license information to Vertical.
Q If activation was successful, activated licenses are returned and automatically
added to your system.
Click
OK twice, to acknowledge the message and exit the System Settings dialog
box.
Q If activation was not successful, the reason is displayed. See “Licensing errors” on
page D-6 for more information.
Important:
Once your licenses are activated, back up the TeleVantage database according to
the instructions in Administering TeleVantage so that you do not have to repeat the activation
process if you ever need to restore the TeleVantage database.
For more information, see Appendix D, “Managing TeleVantage Licenses.”
Testing the TeleVantage Server _____________________________
At this point in the installation or upgrade process, you should test the TeleVantage Server to
make sure that it has been installed correctly. Testing the Server consists of starting the Server
from the Device Monitor and checking for errors.
Note:
The TeleVantage Server will not start until you have entered a valid Server license. See
“Entering and activating your TeleVantage licenses” on page 10-16.
Important: If you have Dialogic PCI boards installed on the Server, perform the process
described in “PCI boards not recognized at Server startup” in Appendix C in Installing Dialogic
Telephony Components if you have not already done so. Otherwise, the Found New Hardware
wizard will start after every Server restart. However, do not under any circumstances use the
Found New Hardware wizard to install drivers for Dialogic boards.