System information

CHAPTER 10. INSTALLING THE TELEVANTAGE SERVER SOFTWARE 10-9
16. In the TeleVantage Server Voice File Format dialog box, specify the encoding format
used in your location.
Click
Next to continue.
Note:
If you must change voice file format after installing the TeleVantage Server, see
Administering TeleVantage. This dialog box does not appear if you reinstall the
TeleVantage Server.
17. Upgrades: In the Preserve Existing Server Voice Files dialog box, choose what to do
with any customized system prompts that you have previously recorded.
Note:
This choice affects only system prompts that you have customized, not other
recordings that you have made, such as greetings or auto attendants. Custom greetings
and auto attendants are always preserved during an upgrade.