System information

10-8 INSTALLING TELEVANTAGE
First time installations:
Q To install the TeleVantage Server in a different location from the default location,
click
TeleVantage Server, and then click Change and browse to that location.
Q Install the system prompt languages that both callers and users hear. To do so, select
each of the languages that your callers and users are likely to want to use, but note
that each language will require significant extra disk space. (Voice prompts for
other languages are available, and are installed separately. See “Multi-lingual
system prompts” on page 1-4.)
Voice files for the languages you select in this dialog box will be installed in the
default directory shown. To install voice files in a different location, click
Voice
Prompts
, and then click Change and browse to that location.
Note:
This step installs language files, but does not specify how they are used in
TeleVantage. Once installed, you use the TeleVantage Administrator and ViewPoint
to specify which languages will be used by individual users and callers. To install
additional languages at later time, you must run the TeleVantage Server Setup
again.
Upgrades:
Select additional languages to install.
Click
Next to continue.
15. If you selected more than one language in the Server and voice file location dialog box,
the Select Default Language dialog box opens. Select the default language for system
prompts. This language will also be used as the default when creating new users and
contacts.
Click
Next to continue.