System information

CONTENTS
Troubleshooting workstation application problems.............................. B-7
Troubleshooting TeleVantage Services problems ............................. B-13
Other troubleshooting topics .............................................................. B-16
Appendix C. Changing the Domain of the TeleVantage Server ...C-1
Appendix D. Managing TeleVantage Licenses ..............................D-1
How TeleVantage licenses affect system behavior.............................. D-1
Viewing the status of licenses on your system .................................D-3
About entering licenses........................................................................ D-3
About activating licenses......................................................................D-3
How to activate your licenses............................................................D-4
Licensing errors.................................................................................D-6
Importing license information ............................................................D-7
Exporting license information............................................................D-8
More about TeleVantage licensing.......................................................D-9
How hardware locking works ............................................................D-9
Terms of use ...................................................................................D-10
Installing a dongle ...........................................................................D-11
Special licensing situations .............................................................D-11
Appendix E. Performing Unattended Workstation Installations.. E-1
Performing a typical unattended installation ........................................ E-1
Performing a custom unattended installation....................................... E-2
Custom unattended installation examples........................................E-2
Workstation Setup command parameters............................................ E-3
Verifying that an unattended installation was successful..................... E-6
Appendix F. Configuring TeleVantage for the Windows Firewall F-1
Overview .............................................................................................. F-1
Adjusting Windows Firewall exceptions............................................... F-2
Windows Firewall exceptions added for TeleVantage ......................... F-4
TeleVantage Server firewall exceptions ...........................................F-4
Workstation PC firewall exceptions...................................................F-5
Adjusting Windows Firewall exceptions for TeleVantage Web Services ...
F-5
Upgrading Windows after TeleVantage is installed.............................. F-6
Appendix G. Extending TeleVantage..............................................G-1
Extending TeleVantage with off-the-shelf applications ........................G-2
In-band signaling applications.......................................................... G-2
TAPI applications ............................................................................. G-2
Extending TeleVantage with third-party devices..................................G-3