Technical data

ACD Group Number (PGM 118) A-23
Appendix A: System Programming Tables
MBX IP Description / Operations & Programming Guide
ACD Group Number (PGM 118)
MBX IP300 System has max 50 ACD Group Number and MBX IP100 System has max 20 ACD
Group Number. But the ACD default Group Number is the same from 600-619 for both systems.
In case of MBX IP300, remaining 30 group numbers are empty. Each group number can be
edited by Admin Programming. Each station group number has its own attributes (refer to PGM
Codes 212-215).
1. Press the [PGM] button and dial 118.
2. Press Flex button 1 to edit whole ACD Group Number by range.
3. Enter desired ACD Group Number by range.
OR
Press Flex button 2 to edit one ACD Group Number.
Use the Volume Up / Down buttons to scroll to the next / previous index.
4. Enter desired ACD Group number.
5. Press the [SAVE] button to update changed data. Check if newly entered number is
available number according to Prefix Code plan (PGM Code 111).
PGM 115 BTN RANGE REMARK
STATION GROUP RANGE (Edit by Range) 1 Start Station Group Number
& End Station Group Number
-
STATION GROUP NUMBER (Edit) 2 Station Group Number -
PGM 118 BTN RANGE REMARK
ACD GROUP RANGE -- ACD Group Number edit
by range.
1 Start ACD Group Number &
End ACD Group Number
-
ACD GROUP NO -- ACD Group Number edit. 2 ACD Group Number -
Release 1.0
November 2010