Technical data

Call Transfer 3-31
Chapter 3: System Features
MBX IP Description / Operations & Programming Guide
Single Line Phone
While on a CO/IP call, to perform a Screened Call Transfer:
1. Press for hook-switch.
2. Dial the station to receive the transfer.
3. When answered or when splash tone is heard, announce the call.
4. Hang-up to complete the transfer.
While on a CO/IP call, to perform an Unscreened Call Transfer:
1. Press for hook-switch.
2. Dial the station to receive the transfer.
3. Hang-up to complete the transfer.
RELATED FEATURES
Hold Recall … see page 3-101
Call Transfer, CO/IP … see page 3-31
Station Flexible Buttons … see page 6-21
Call Transfer, CO/IP
A Station may be permitted to transfer a CO/IP call to another CO/IP line, establishing an
Unsupervised Conference between the two external parties.
If the receiving party is called through an ISDN or VoIP path, the Transfer Hold Recall Timer is
initiated and if it expires, Hold Recall is initiated.
CONDITIONS
- A call using the service of 2 CO lines and not providing call disconnection detection
will be disconnected following the expiration of the Unsupervised Conference timer.
- The system provides Transfer Recall on ISDN and VoIP calls providing ‘Answer
Supervision’.
- If during a transfer to an external party, the user presses the CO/IP line of the original
call, the outgoing call is disconnected and the original call is connected to the user.
- The CO-to-CO transfer can be enabled or disabled by using the Transit Option on CO
line basis and also by using offnet forward option on station basis..
- If the transferred call is not answered by the destination Station, the call is routed to
the ‘Transfer No Answer Destination’ of the CO Alternative Destination.
- When CO 1 is transferred to CO 2, if the CO 2 does not answer within the CO-to-CO
transfer recall timer, both CO lines are disconnected.
Release 1.0
November 2010