Technical data
Call Transfer 3-30
Chapter 3: System Features
MBX IP Description / Operations & Programming Guide
Call Transfer
Call Transfer, Station
CO/IP calls can be transferred to other stations on the same System. Calls can be transferred
without announcing the call (unscreened), or with announcement (screened).
When a call is transferred, the Transfer Recall Timer is initiated. If the timer expires before the
call is answered, the Hold Recall process is initiated.
CONDITIONS
- The transferring station may camp on a call on to a busy station.
- To prevent Toll abuse, CO/IP lines without an active call (either incoming or dialed
digits on outgoing) cannot be transferred.
- For outgoing CO Line calls, the system will monitor the CO Line for dial tone to
prevent Toll abuse; when an IP Line is seized, the system does not monitor for dial
tone.
OPERATION
Digital Phone
While on a CO/IP call, to perform a Screened Call Transfer:
1. Press [TRANS].
2. Dial the station to receive the transfer.
3. At answer or splash tone, announce the call.
4. Hang-up to complete the transfer.
OR
5. Press the {DSS/BLF} button for the desired station.
6. When answered or when splash tone is heard, announce the call.
7. Hang-up to complete the transfer.
While on a CO/IP call, to perform an Unscreened Call Transfer:
1. Press [TRANS].
2. Dial the station to receive the transfer.
3. Hang-up to complete the transfer.
OR
4. Press the {DSS/BLF} button for the desired station.
5. Hang-up to complete the transfer.
Release 1.0
November 2010