Technical data

Call Pick-Up 3-28
Chapter 3: System Features
MBX IP Description / Operations & Programming Guide
Group Call Pick-Up
A Station can answer (Pick-Up) incoming and transferred intercom, CO and IP calls ringing at
another station in the same station group. All ringing calls, except Private Queue Callbacks, are
subject to Pick-up by other stations in the same group. Digital phone users may assign a Flex
button as a {GROUP CALL PICK-UP} button.
CONDITIONS
- To pick-up a CO/IP call, the station must have an idle appearance button.
- When several calls are ringing at a station simultaneously, Call Pick-up will connect
the first call received.
- Queue callback calls are not subject to Call Pick-up (receives error tone).
- Only ringing intercom calls are subject to Call Pick-up; Hands free announced
intercom calls cannot be picked up by another station.
- When a station belongs to multiple groups, calls received are routed to the group with
the lowest station number.
OPERATION
Digital Phone
To assign a {GROUP CALL PICK-UP} button:
PRESS [PGM] + {FLEX} + Button Feature Type(1) + {Group Pickup Feature Code} +
[SAVE]
To Pick-up a call ringing at another station:
1. Lift the handset or press [SPEAKER].
2. Dial {Group Call Pick-up code}.
OR
3. Press the programmed Group Call Pick-up button.
Single Line Phone
To Pick-up a call ringing at another station:
1. Lift the handset.
2. Dial {Group Call Pick-up code}.
Release 1.0
November 2010