Technical data

Broker Call 8-1
Chapter 8: Single Line Telephone
MBX IP Description / Operations & Programming Guide
Chapter 8
Single Line Telephone
Broker Call
Broker Call allows an SLT User to engage in 2 Calls, alternating between the two Parties, so
that the conversation with each Party is private.
There are two types of Broker Call:
• Transfer Broker Call – 2nd Call is originated by the SLT user.
• Call-Wait (Camp-On) Broker Call – 2nd Call is delivered to the SLT through a
Call-Wait.
CONDITIONS
- After a Hook-Switch (Flash), if the Call results in an Error, Busy, No Answer or an
Abnormal State, the SLT User may shortly press Hook-Switch to retrieve the Held
Call.
- During a Transfer Broker Call, if the SLT User goes On-Hook, the Broker Call Parties
are connected (Call Transfer).
- During a Transfer Broker Call, if the active caller disconnects from the SLT User, the
Held Party, if another Station, is connected to the SLT.
- During a Call-Wait Broker Call, if the SLT User goes On-Hook, the Active Call is
disconnected and the Held Call will Recall to the SLT.
- During a Call-Wait Broker Call, if the Active Party disconnects from the SLT, the SLT
User receives an Error tone; after the SLT User goes On-Hook a Recall will be
received.
- If after a Hook-Switch (Flash), the User takes no action for duration of the Dial Tone
Timer, the SLT will receive an Error tone; once the SLT goes On-Hook, the SLT will
receive a Recall automatically.
Release 1.0
November 2010