Technical data

Attendant Call/Queuing 7-36
Chapter 7: Attendants
MBX IP Description / Operations & Programming Guide
HARDWARE
Digital Phone
Attendant Call/Queuing
Any Station can call the Attendant by dialing the {Attendant Call code}. When an Attendant Call
encounters a Busy signal, the Call is Queued to the Attendant Group. The Call will be delivered
to the first available Attendant.
CONDITIONS
- Call Routing order follows the order of entry in the Attendant Assignments program.
- The Calling Intercom party will receive a Ring-Back tone or MOH, as specified.
- Calls to the Attendant Station Intercom number are sent to the Attendant Station
dialed.
- When an Attendant Calls another Attendant by dialing Station Number and encounters
a Busy signal, Busy tone is received and Call Wait/Voice Over is available.
OPERATION
To call the Attendant:
Dial the {Attendant Call Code}.
PROGRAMMING
Tenant Data
Attendant Group Assign (PGM 270) … see details on page A-121
PGM 270 BTN RANGE DEFAULT
ATTD GR TYPE -- Defines the type of Attendant group. 1 0: Terminal
1: Circular
2: Ring
3: Longest Idle
0
ATTD GR NAME -- Defines the name of attendant group. 2 Max 16 -
CO ATD NUMBER -- Defines attendant call number for CO line. 3 Max 4 -
MEMBER ASG -- Assigns stations as members of an Attendant
group.
4- First Station
Release 1.0
November 2010