Technical data

Call Forward, Preset 3-22
Chapter 3: System Features
MBX IP Description / Operations & Programming Guide
RELATED FEATURES
Station Authorization Code … see page 3-5
DND … see page 3-76
Dialing Restriction … see page 3-63
Station Group … see page 3-150
Intercom Signaling Mode … see page 6-11
Call Forward, Preset … see page 3-22
Call Forward, Preset
Call Forward, Preset calls to a Station are forwarded to a pre-determined destination assigned
in the system database. Preset Call Forward can define separate treatment of CO/IP calls and
intercom calls. In addition, separate busy and no-answer treatments are defined:
• Internal Unconditional – all intercom calls are immediately forwarded.
• Internal Busy – Intercom calls that encounter a busy, are forwarded immediately.
• Internal No-Answer – Intercom calls, which are not answered in the No-Answer time,
or busy, are forwarded.
• External Unconditional – all external calls immediately forward.
• External Busy – external calls that encounter a busy are forwarded immediately.
• External No-Answer – external calls, not answered in the No-Answer time, or busy,
are forwarded.
In addition, calls can be directly forwarded to the Users Voice Mail box using Call Forward,
Preset. Preset Call Forward condition and type can be selected as listed:
• Unconditional – all calls to the station, are forwarded internally or externally
immediately upon receipt.
• Busy – if the station is busy, all calls are forwarded to the selected station.
• No Answer - forwards all calls to the selected station when the station does not
answer within the No Answer timer.
CONDITIONS
- A station receiving a forwarded call can transfer the call to the forwarding station.
- Calls cannot be forwarded to a station in DND (error tone is returned).
- Manual forward has a higher priority than Preset Forward and overrides any Preset
Forward setting.
- Preset call forward status is not shown on the Station LCD display.
Release 1.0
November 2010