Technical data

CCR Service for Attendant Queuing Annoucement 7-20
Chapter 7: Attendants
MBX IP Description / Operations & Programming Guide
CCR Service for Attendant Queuing Annoucement
The System can provide CCR Service during queuing announcement according to the CCR
option.
A CCR Table defines a dialed digit (0-9, #, and *) to a designated route; each individual digit
corresponds with a route:
•Station
• Station Group
• CO Group Access Code
• Internal Page Zone
• Voice Mail Access Code
• CCR Access Code + VMIB Announcement
• CCR Access and Drop Code + VMIB Announcement
• Conference Room
•Net Number
In addition, the System will monitor digits for a system numbering plan(eg station number). if
the User dials a Station number, Group Queuing Service is finished and a call is routed to the
dialed destination .
CONDITIONS
- SIP/ISDN Terminal does not support CCR feature.
OPERATION
If set, Greeting/Queuing Tone Service operation is automatic.
Release 1.0
November 2010