Technical data

Attendant Group 7-9
Chapter 7: Attendants
MBX IP Description / Operations & Programming Guide
Numbering Plan
Feature Numbering Plan, Attendant Call (PGM 113) … see details on page A-18
HARDWARE
Digital Phone
FORWARD TYPE -- Determines the Forward type to use.
0: Not used 1: Unconditional - call is routed to a forward
destination unconditionally. 2: Queuing overflow - call is
routed to a forward destination when a queue overflows. 3:
Queuing timeout - call is routed to a forward destination
when queuing time expires. 4: Queuing all - call is routed to
a forward destination when a queue overflows or queuing
time expires.
3 0: Not Used
1: Uncond
2: Q Overflow
3: Time out
4: All
0: Not Used
APPLY TIME TYPE -- Determines the time setting for
applying the Forward type.
40: All
1: Day
2: Night
3: Timed
0: All
FWD DESTINATION -- Determines the forward destination
(trunk access code should be included).
5 Max 16 digits -
WRAP UP TMR -- Determines the Wrap-up Timer; a
member is available when this timer expires after a member
goes to idle.
6 000-600 (100ms) 5
MEMBER NO ANS TMR -- Determines the No Answer
timer; if this timer expires, a call is routed to the next
attendant
7 05-60 (seconds) 15
RING NO ANS TMR -- This entry defines ring no answer
timer. If this timer expires, a call is routed to the forward
destination according to forward type.
8 0-180 (seconds) 0
PROVIDE ANNC-- This entry defines if system answer the
call when a greeting or queuing announcement is provided.
9 0: With Answer
1: W/O Answer
0: With Answer
BTN FEATURE (PGM 113) REMARK
1 Attendant Call 0
PGM 277 BTN RANGE DEFAULT
Release 1.0
November 2010