Technical data

Two-Way Record 6-28
Chapter 6: Digital Phone
MBX IP Description / Operations & Programming Guide
Two-Way Record
A Digital Phone User can record any active conversation to the Station User’s Internal/External
Mailbox or to a Phontage Hard Disk drive or UCS Client (where applicable). A {RECORD}
button must be assigned to access this feature and record Normal Incoming/Outgoing Calls.
CONDITIONS
- The {RECORD} button LED will flash at 120 ipm while recording.
- Two-Way Recording feature is a manual recording, while the feature Call Recording is
an automatic recording method.
- This feature is available when using the VMIB, Feature Server, or an external AA/VM,
using SMDI communications mode. When an external AA/VM system uses in-band
(DTMF) mode, Two-Way Record is not available.
- Using Feature Server or VMIB, Internal Calls can be recorded as well as External
Calls.
- If a Destination for recording is not defined for the {RECORD} button, the Call Record
Destination defined is employed.
- Conference Call is not supported for more than 2-parties.
- When recording starts, the user hears two-way record warning tone. This tone is
defined tenant tone table at 73 [Two-Way Record Warning Tone].
OPERATION
Digital Phone
To assign a flexible button as a {RECORD} button:
Press [PGM] + {FLEX} + Button Feature Type(1) + {Two-Way Record Feature Code} +
[SAVE]
To activate Two-Way Record:
1. While on an active CO/IP Call, press the {RECORD} button.
2. The Record tone will be heard, prompting the Parties on the Call that recording has
begun.
NOTE: To manage recordings, follow the procedures outlined in the Phontage or UCS
Client User Guide.
Release 1.0
November 2010