Technical data

VMIB Integrated Auto Attd/Voice Mail 3-265
Chapter 3: System Features
MBX IP Description / Operations & Programming Guide
Message Retrieval Options
The user may dial the digit 9 to receive the VM Long Options prompt while in the Voice Mailbox,
including during or after a Voice Message or System Prompt except when an option has been
selected that requires user dialing. The VM Long Options prompt is:
"To play New Messages, press 1. To play Saved Messages, press 2. To set Station Forwarding,
press 7 (available only for remote access). To set Greeting or Password, press 8. To
Disconnect, press #. Press 0 for the Operator. Press 9 to hear this message again."
The VMIB Voice Mail will respond to incoming digits as shown in the following table.
VMIB Voice Mail Input
When the user responds by dialing 1, the first New Message is played. At the end of message
playback, the New Message option prompt is presented:
“To Replay Message, press 1. To listen to the next Message, press 2. To Delete Message,
press 3. To Forward Message, press 4. To Call the Sender, press 5. To Skip Message,
press 6. To return to Main Menu, press 9.”
This process is repeated until the last new message is played and the No Message
prompt (“No Messages") is played.
When the user dials 2 in response to the Number of Messages prompt, the Oldest Saved
Message is played.
At the end of Message Playback, the Old Message option prompt is presented: “To Replay
Message, press 1. To listen to the next Message, press 2. To Delete Message, press 3. To
Forward Message, press 4. To Call the Sender, press 5. To return to Main menu, press 9.”
This process is repeated until the last new message is played and the No Message
prompt (“No Messages") is played.
In addition to the options indicated in the prompt, a user can dial 7 to record a memo and attach
it to the current voice mail. The current voice mail and memo can then be sent to other users.
When the user dials 9 in response to the Number of Messages prompt, or during or at the end
of a message the VM Long Options prompt is played.
Digit Function Prompt
1 Play New Msg --
2 Play Saved Msg --
7 Set Cancel/Fwd --
8 Mail Box Setting Mailbox Settings (greeting/password)
9 VM Long Options VM Long Options
# Drop Goodbye
0 Attendant Group Call Call to System Attendant
Release 1.0
November 2010