Technical data

VMIB Integrated Auto Attd/Voice Mail 3-254
Chapter 3: System Features
MBX IP Description / Operations & Programming Guide
CO Line Data
Universal Answer (PGM 166 - FLEX 7) … see details on page A-52
RELATED FEATURES
Loud Bell Control (LBC) … see details on page 3-115
VMIB Integrated Auto Attd/Voice Mail
VMIB
The Voice Message Interface Board (VMIB) includes processing and memory for the System
integrated Auto-Attendant, Voice Mail and System announcement applications. The memory
is employed to store Auto-Attendant announcements, voice mail, greetings and messages, and
various system prompts. The System prompts (time, date, etc.) are employed by the
Auto-Attendant and Voice Mail applications as well as other system features.
VMIB-Auto Attendant
When a call comes in to the System through an ICM Call, a DID or a DISA line, the call may be
routed to one of 70 User-recorded VMIB Announcements. An announcement is assigned as a
Station Group announcement or as an Auto-Attendant announcement with Caller Controlled
Routing (CCR). Station Group announcements are played when a call is routed to the group
based on definitions in Station Group Attributes.
For an Auto-Attendant Announcement the System will play the announcement and monitor for
digits from the connected external party. A CCR Table defines a dialed digit (0-9, #, and
*
) to
a designated route; each individual digit corresponds with a route:
•Station
• Station Group
• CO Group Access Code
• Internal Page Zone
• Voice Mail Access Code
• CCR Access Code + VMIB Announcement
• CCR Access and Drop Code + VMIB Announcement
PGM 166 BTN RANGE DEFAULT
UNIVERSAL ANSWER -- If this feature is set to ON, any
station to answer a call on the CO Line by dialing the Universal
Answer feature code.
70: Off
1: On
Off
Release 1.0
November 2010