Technical data

System Groups 3-151
Chapter 3: System Features
MBX IP Description / Operations & Programming Guide
CONDITIONS
- Station Group calls are not routed to member stations that are in DND.
- A call transferred to a Station Group will follow the routing for the group and will not
initiate the Transfer Recall process.
- Calls to a Station Group receive either a ring-back tone or MOH while queued to the
group.
- Calls can be routed to the defined Overflow destination according to Forward type,
Station, Group, etc. If Forward type is set to NOT USED, the call is dropped about
each Forward case.
- Stations can be a member of one or more Station Groups (Multiple Member
Assignment).
- A User can program Queue Count for each member of the Station group (0-99).
- The System can provide a call to a group member during the Greeting according to
the Call in Greeting option.
- A User can assign a Group Name for each Station Group.
OPERATION
When programmed, Station Group operation is automatic.
To pick-up a call that comes in to the Station Group:
1. When a call is ringing in to the Group, lift handset or press the [SPEAKER] button.
2. Stations can be set to be Disabled, receive All calls, receive Intercom calls, or to
receive External calls.
ADMIN PROGRAMMING
Station
DND Access (PGM 132 - FLEX 4) … see details on page A-34
PGM 132 BTN RANGE DEFAULT
DND ACCESS -- enables DND to be activated by the station. 4 0: Disable
1: Enable
Enable
Release 1.0
November 2010