Technical data

Multiple Language Selection 3-119
Chapter 3: System Features
MBX IP Description / Operations & Programming Guide
Multiple Language Selection
With the VMIB, the system can support three (3) languages simultaneously. Prompts in the
desired languages are loaded into the VMIB memory along with the Language Selection
prompts. To assure the proper language is employed, the Language Selection prompt is played
when an incoming call is assigned to be answered by a DID, DISA, Auto Attendant or Station
Hunt group announcement. The Language Selection announcement is played in multiple
phrases, one in each of the equipped languages, with a request for the caller to input a digit to
select the appropriate language. The system then employs the defined announcement (DID,
DISA, etc.) recorded for the selected language.
CONDITIONS
- Multi-language support is available with the VMIB/AAIB.
- Separate announcements must be recorded by the Attendant for each language
supported.
- Multi-language announcement must be stored in announcement table (PGM 259) first.
And then the announcement index can be programmed in other announcement
entries for multiple language support.
OPERATION
System
System automatically plays the Language Selection announcement and plays prompts in
the selected language.
To record a VMIB Multi-Language Selection announcement at the Attendant:
1. Press the [PGM] button.
2. Dial 062 {Record VM Announcement code}.
3. Dial the VMIB Slot number.
4. Dial the VMIB Multi Language selection Announcement number (01-70).
5. Dial the Language Type number (1-3).
6. Press the '#' key.
7. After the beep-tone, record the desired message.
8. Press the [SAVE] button to stop recording and save the message.
Release 1.0
November 2010