Technical data
Hold 3-101
Chapter 3: System Features
MBX IP Description / Operations & Programming Guide
To retrieve the Held CO call:
Lift the handset; the Station is connected with the held party.
ADMIN PROGRAMMING
Numbering Plan
Feature Numbering Plan (PGM 113) … see details on page A-18
Hold Recall
When a user places a CO/IP call on hold, a hold timer is activated. If the timer expires, the held
call will recall at the station for the duration of the I-Hold Recall timer. If the call remains
unanswered at timer expiration, the Attendant will then receive recall for the Attendant Recall
timer. If still unanswered after timer expiration, the CO/IP call is disconnected and the circuits
in use are returned to idle.
CONDITIONS
- Separate Timers are assigned for the various types of hold: System, Transfer, etc.
- Hold Timer can be assigned by Tone time in the Tone Table.
- The route destination after a Hold recall ring is programmed in Incoming/Outgoing CO
Alternate. The following destinations can be assigned:
- Disconnect
- Attendant
- CO Ring Assign
- Alternative Ring Table
- Tone
- Pilot Hunt
- Transfer Station (Transfer Call Only)
OPERATION
Hold Recall operation is automatic.
Release 1.0
November 2010