Technical data

Executive/Secretary by DN (Directory Number) 3-82
Chapter 3: System Features
MBX IP Description / Operations & Programming Guide
Executive/Secretary by DN (Directory Number)
Executive/Secretary feature can be achieved by utilizing the DN (Directory Number) feature of
the system (refer to DN).
For example, when a DN is set as MADN, calls for an Executive can be routed to that DN. The
DN can be programmed on a flex button at the Executive station with a "no ring" option. At the
Secretary station, the DN is stored on a flex button with an "immediate ring" option. In this case,
the calls for the executive will ring the Secretary's station immediately. When the secretary
answers the call, the call can be put on Hold. The secretary will be able to inform the executive
that there's a held call on a button (requiring an additional button programmed for hands-free
access to the Executive DN). When the secretary presses the button, it would be possible to
tell the executive to answer the held call.
The Executive's DN button may have a "delayed ring" option instead of "no ring" option, the
executive will hear the ring signal after programmed delay. Since two stations (executive and
secretary) ring after delay time, either Executive or Secretary can receive the call. This setting
helps when the Secretary is not at their desk temporarily.
CONDITIONS
- An Executive may have multiple Secretaries and a Secretary may have multiple
Executives; each is considered a separate Executive/Secretary pair.
- If the Secretary is busy when a call is received for the Executive, the caller will receive
a busy tone.
- If an Executive has multiple Secretaries, calls will automatically route to the
Executive's first idle Secretary.
- The Executive may use Call Forward to send calls to stations other than the Secretary.
OPERATION
To program Executive/Secretary Forward:
1. Assign a DN as MADN to be used as Executive's Secretary for calls.
2. Register a DN flex button at the Secretary Station and Executive Station.
3. Set the DN flex button Ring option as 'No Ring' or 'Delayed Ring' at the Executive
Station.
4. Enable the 'Forced Hands free Access' option at the Executive and Secretary
Stations.
5. Assign the Executive station flex button as telephone number {Forced Hands free
code} + {Secretary Station number} for use when Executive intercom calls the
Secretary.
Release 1.0
November 2010