Technical data

Call Handling 1-80
Chapter 1: Basic System Features
SBX IP Programming & Operations Guide
Station Call Coverage
This feature permits a user (who is covering another station user) to receive and answer calls
directed from a "covered" station.
CONDITIONS
• A flex button must be assigned at the covering station for calls to be handled for the
covered station.
• A station can have multiple Call Coverage buttons, each covering a different station.
Multiple stations can have a Call Coverage button for a covered station.
• When a covered station rings, the {CALL COVERAGE} button LED (at the covering
station) will flash. In addition, the covering station may receive a ring (immediate or
delayed) for the call.
• When a coverage station answers a call for a covered station, any related rings at other
stations are stopped. Once answered, the LED of any {CALL COVERAGE} buttons for the
covered station at other covering stations are extinguished.
• The station user assigns the call coverage button at their station via the flex button
programming sequence.
• This type of button can be set up on both phones and DSS consoles.
• A station user can cover an SLT extension. However, the reverse is not true, an SLT
terminal cannot perform the Call Coverage function.
• If the covering station is in DND, no audible ring will be heard.
OPERATION / SETUP
To assign Call-Coverage button to a flex button at a covering station:
1. Press [TRANS/PGM], then the flex button to be assigned.
2. Press [TRANS/PGM], then 46.
3. Enter station number or Hunt Group pilot number (620-629) to cover.
4. Press [HOLD/SAVE] to store the setting.
To enable/disable Call-Coverage at a covering station:
1. Press [TRANS/PGM], then 45.
2. Press 1 to access the Call Coverage Mode.
3. Press 1 (activate) or 0 (disable).
4. Press [HOLD/SAVE] to store the setting.
Release 3.5
June 2010