Technical data

Call Handling 1-76

Chapter 1: Basic System Features

SBX IP Programming & Operations Guide

Music On Hold (MOH)

When a CO call is placed on hold, and this feature is programmed and enabled, the external

party will hear music. MOH is supplied through various music sources. Music can be played to

any party on hold. The following music sources are available:

Internal Music

External Music

SLT MOH

CONDITIONS

• Only one MOH channel can be used.

• SLT ports connected with MOHU can provide MOH channels.

• Also see "ICM Box Music" on page 1-17, and "Background Music" on page 1-35.

ADMIN PROGRAMMING

Set CO Line MOH

Set MOH Type

CO Line MOH -- designates MOH on the CO

Line (refer to VALUES).

PGM 142 + FLEX 6 + 1 (Internal

Music) + [HOLD/SAVE]

VALUES --

0 = not assigned

1 = Internal Music

2 = External Music

3 = Reserved

4-8 = SLT MOH 1-5

9 = Hold Tone

MOH Type -- when MOH Type is assigned,

the external party of a CO line call placed in

the hold state (System, exclusive, transfer,

conference, etc.), should hear music.

PGM 171 + FLEX 2 + (VALUE) +

[HOLD/SAVE]