Technical data

Call Handling 1-62
Chapter 1: Basic System Features
SBX IP Programming & Operations Guide
ADMIN PROGRAMMING
In this area of programming you can change Hot Desk Agent Number and Auto Logout Timer.
The View Agent Range only displays the assigned range of station numbers
Enable/Disable a Dummy Station
Set Number of Agents
Assign Station Number of Agents
Set Agent Auto Logout Timer
Access Station Attributes
Use PGM 111 to 124 … see Quick Reference chapter on page D-6 thru page D-10.
OPERATION / SETUP
To activate Hot Desk operation at a dummy station:
1. Go off-hook.
2. Enter the authorization code, then press #.
3. The station restores the designated user's database (station number, COS, ring
assign, etc.), and is ready to receive incoming calls.
Dummy Station -- if value is set to ON, this Station can be used
as a dummy station and a hot-desk agent can login at that
location.
PGM 112 + FLEX 23 + 0
(Off) + [HOLD/SAVE]
VALUES --
0 = Off
1 = On
Hot Desk Agent No. -- this assigns Hot Desk Agent
numbers.
PGM 250+ FLEX 1 +
Value + [HOLD/SAVE]
VALUES --
000 - End Station
View Agent Range -- displays the assigned range of Hot Desk
Agent numbers.
PGM 250 + FLEX 2 VALUES --
Auto Logout Timer -- assigns the time for automatic
logout for the assigned Hot Desk Agent numbers.
PGM 250 + FLEX 3 +
Value + [HOLD/SAVE]
VALUES --
Range = 00-24 hour
Release 3.5
June 2010