Technical data

Call Handling 1-49
Chapter 1: Basic System Features
SBX IP Programming & Operations Guide
Do Not Disturb (DND)
Do Not Disturb (DND) prevents your phone from ringing (from incoming CO, intercom,
transferred calls and paging announcements). However, callbacks from calls left on Hold, Park,
and Camp-On will still ring the DND enabled phone. Stations in DND can continue to make
normal outgoing calls.
NOTE: By default, DND is available at all stations.
CONDITIONS
• Do Not Disturb can be enabled/disabled while during a call interrupting the conversation.
However, if One-time DND is enabled, the DND mode will be deactivated when the call is
ended.
• If DND is enabled while a phone is ringing, the call is transferred to the stations pre-set
Forward destination, unless the user of the called station is member of a Hunt Group. If a
call comes in to a DND enabled station within a Hunt Group, the call will continue to ring
the other phones in the hunt group.
• Pressing the [DND/FWD] during call forward or while a pre-selected message is active,
will not activate DND. Instead, call forward or the pre-selected message is released.
• An Attendant can override a station in DND mode by using Attendant Intrusion (see 1-8) or
Camp-on (see 1-38).
• An Attendant may cancel DND for one or all stations.
• Also see:
- "Do Not Disturb (DND) Forward to Voice Mail" on page 1-48
- "Do Not Disturb (One Time DND)" on page 1-48
- "Do Not Disturb (DND) with Pre-Selected Message" on page 1-49
- "Do Not Disturb (DND) with Network Calls" on page A-10.
ADMIN PROGRAMMING
Enable/Disable Do-Not-Disturb
OPERATION / SETUP
To activate/deactivate DND on a digital phone:
Press [DND/FWD].
DND -- if this value is set to ON, it allows the station to use
DND. The station user presses the DND button on the phone
to turn DND on/off.
PGM 111 + FLEX 3 + 0
(Off) + [HOLD/SAVE
VALUES --
0 = Off
1 = On
Release 3.5
June 2010