Technical data

Mailbox Buttons C-16
Appendix C: Voicemail Service
SBX IP Programming & Operations Guide
Return Call Using CLI (8224D phones only)
When an outside caller leaves a message, the CLI is saved with message. When the message
is played, the CLI is displayed. The user can then use the CLI on the display to return the call.
CONDITIONS
• This feature is only available for 8224D model phones.
• The voice mail message and associated CLI are not deleted when the Callback feature is
activated.
OPERATION / SETUP
To return a call using the CLI associated to a message:
Press the [CALLBACK] soft button.
The system dials the displayed CLI automatically.
Mailbox Buttons
This feature allows station users to assign voicemail (VM) buttons to specific station voice
mailboxes within the system.
Setting Up a Mailbox Button
CONDITIONS
• Buttons can be set up for the following functions for a user to:
- access their own station's voice mail box to check a new or saved message.
- check for messages in, or transfer a caller directly to another mailbox in the system.
• Multiple Mailbox Buttons are only supported for VMIB. When VMIB is installed, each
digital or IP phone can have as many Mailbox Buttons programmed as there are available
Flex buttons on the phone (that is, 24 or 8 depending on the phone type).
• Multiple mailbox buttons are not available when external analog voice mail is used.
• When a message is left in a station’s mailbox, the corresponding Mailbox Button LED
flashes at the rate of 1 flash per 1000 ms.
• The VMIB Access option must be enabled for each station for which a Mailbox Button is
programmed - see ADMIN PROGRAMMING.
• Mailbox Flex buttons keys can only be programmed on digital phone.
Release 3.5
June 2010