Technical data

Announcements C-6
Appendix C: Voicemail Service
SBX IP Programming & Operations Guide
• When the Attendant accesses a specific greeting/prompt number, any existing recording
stored for that number is played.
• To record or delete a message at Attendant station, all VMIB ports MUST be idle.
• When a call is transferred to the Attendant, a "Transfer to Attendant" prompt is played for
the caller followed by a tone.
• If there is no recorded greeting or prompt, an pre-programmed tone is sounded instead.
• While a maximum of eight hundred user messages can be stored in the VMIB, only one
hundred messages can be used for system greetings and prompts.
• If system memory fills up while a greeting/prompt is being recorded, only the segment of
the greeting/prompt recorded prior to the depletion of memory is saved.
• Different system greetings can be recorded for different system groups.
• Recorded system greetings and prompts are saved at all VMIBs within the system.
• The system supports system prompts (072-100).
ADMIN PROGRAMMING
Enable VMIB Access
Use (PGM 113), then FLEX 2 … see page C-10.
Set VMIB User Record Timer
Set VMIB Valid User Message Timer
Set Station Group Assignment (for external analog voicemail only)
Use (PGM 190) … see page 1-100.
Set Station Group Attributes (for external voicemail only)
Use (PGM 191) … see page 1-116.
VMIB User Record Timer -- designates the maximum
time a station user can record their voice mail
announcement.
PGM 181 + FLEX 3 + 020
Seconds (3 digits) +
[HOLD/SAVE]
VALUES --
Range = 010-255
VMIB Valid User Message -- a value of 1-9 designates the
minimum time that a station user must record their voice
mail announcement. If value is set to 0, the voice mail
announcement cannot be recorded.
PGM 181 + FLEX 4 + 4
Seconds (1 digit) +
[HOLD/SAVE]
VALUES --
Range = 1-9
Release 3.5
June 2010