Technical data

Attendant Service 1-9
Chapter 1: Basic System Features
SBX IP Programming & Operations Guide
ADMIN PROGRAMMING
Set Auto Privacy
PGM 161 + FLEX 5 … see page 1-34.
Set Privacy Warning Tone
PGM 161 + FLEX 6 … see page 1-34.
Set Override Privilege
PGM 113 + FLEX 4 … see page 1-34.
OPERATION / SETUP
To intrude on a CO call:
1. At the busy tone, press the programmed {ATD INTRUSION} button.
2. After the intrusion tone, converse with the station and/or the CO party.
To assign an {ATD INTRUSION} Flex button:
1. Press [TRANS/PGM], then press the Flex button to be assigned
2. Press [TRANS/PGM], then enter 86.
3. Press [HOLD/SAVE] to store the setting.
Attendant Override
A station in Do Not Disturb (DND) mode generally cannot receive incoming calls - see
"Attendant Intrusion" on page 1-8 and "Barge In" on page 1-34.
The Attendant, however, can temporarily invalidate a station’s DND mode in order to call (and
transfer calls) to that station. In addition, the Camp-On feature can be used to override DND.
CONDITIONS
• The Attendant can only override a station’s DND mode (to transfer a CO call) if the station
has a CO or LOOP button (refer to the SBX IP 320 Programming Manual for more
information about CO and LOOP buttons.
• If target station has no CO or CO button, CO call will be recalled to Attendant immediately.
Release 3.5
June 2010