Technical data

Incoming Call Pickup 1-134
Chapter 1: Basic System Features
SBX IP Programming & Operations Guide
OPERATION / SETUP
To use DISA Line Assignment:
1. Select the DISA Line you want to use.
2. When the tone or announcement sounds, dial appropriate station/ hunt group number.
3. After a connection with the system is made, dial the CO Access Code (see 1-146) to
call outside of the system (that is, by securing a CO Line).
Preferred Line Answer (PLA)
This feature allows you to determine the order that calls will be answered if/when there are
several CO Line calls (transferred, recalled, queued, or normal incoming call) coming into the
system all at one time.
CONDITIONS
• The default setting for answer order is: 1st) Transferred Call, 2nd) Recalled Call, 3rd)
Normal Incoming Call, and 4th) CO Line Queued Call.
• The Automatic Speaker Select feature should be enabled (see ADMIN PROGRAMMING).
ADMIN PROGRAMMING
Change Preferred Line Answer
Set PLA Priority
Select Automatic Speaker
Use PGM 111, then FLEX 1 … see page 1-124.
Priority Line Answer (PLA) -- if value is set to ON, the
station user can answer calls according to designated
priority.
PGM 112 + FLEX 7 +
VALUE (Enable) +
[HOLD/SAVE]
VALUES --
0 = Disable
1 = Enable
(PGM 173, to set PLA)
PLA Priority Setting -- PLA priority is set exclusively for call
handling in relation to Transferred Calls, Recalled Calls,
Incoming Calls, and Queued Calls.
PGM 173 + FLEX 1, 2, 3,
or 4 + [HOLD/SAVE] --
FLEX 1 + 1
FLEX 2 + 2
FLEX 3 + 3
FLEX 4 + 4
VALUES --
1-4
Defaults:
F1: XFER
F2: REC
F3: INC
F4: QUE
Release 3.5
June 2010