Technical data

Hunt Groups 1-101
Chapter 1: Basic System Features
SBX IP Programming & Operations Guide
Circular/Terminal Hunt Groups
Circular Hunt Groups
An incoming call is routed to the first idle station in the group (versus the first "designated"
station as in a Terminal Hunt Group, and if the station is unavailable or does not answer the call,
the call is routed to the next station in the group. The call will continue to route to each station
until it is answered or the last station in the group is tried. If the call goes unanswered and is
routed to the last station in the group, the call will remain at the last station in the group, or it will
be sent to the assigned overflow station or group.
If a Hunt Group has a designated "pilot number" (also known as a Hunt group number), only
calls that go to the pilot number will "hunt" (when unanswered) for an available station.
Terminal Hunt Groups
In coming calls will go to the station that is designated as the "first" station in the group (rather
than the first idle station as a Circular Hunt Group does - see above). If unanswered or
unavailable, the call proceeds to the next listed station in the group. The call will continue to be
rerouted until reaching the last station in the group where the call will remain or can be sent to
an overflow station/group. A terminal Hunt group can be assigned with a pilot number (Hunt
group number) and only calls to the pilot number will hunt.
ADMIN PROGRAMMING
Set Circular/Terminal Hunt Group Attributes
CIRCULAR/TERMINAL GROUP ATTRIBUTES
VMIB Announce 1 Timer -- if the call is not answered
during the timer, the System will play the voice mail
announcement that is programmed.
PGM 191 + FLEX 1 + 015
seconds + [HOLD/SAVE]
VALUES --
Range = 000-999
VMIB Announce 2 Timer -- the second voice mail
announcement will be played if call continues to wait
beyond the expiration of 2nd announcement timer.
PGM 191 + FLEX 2 + 000
seconds + [HOLD/SAVE]
VALUES --
Range = 000-999
VMIB Announce 1 Location -- used to play the voice
mail announcement, when the VMIB announce 1
timer expires.
PGM 191 + FLEX 3 + 00
VMIB Announcement
Number + [HOLD/SAVE]
VALUES --
Range = 00-70
(00 = not assigned)
VMIB Announce 2 Location -- used to play the voice
mail announcement, when the VMIB announce 2
timer expires.
PGM 191 + FLEX 4 + 00
VMIB Announcement
Number + [HOLD/SAVE]
VALUES --
Range = 00-70
(00 = not assigned)
VMIB Announce 2 Repeat Timer -- used to repeat the
VMIB announce 2 when the timer expires.
PGM 191 + FLEX 5 + 000
seconds + [HOLD/SAVE]
VALUES --
Range = 000-999
(00 = not assigned)
Release 3.5
June 2010