Technical data

Voice Service 238
SBX IP 320 Features & Operation Guide
• When a call is transferred to the attendant, a "Transfer to Attendant" prompt will be
provided to the caller and ring-back tone will sound after the announcement.
• If there is no recorded greeting or prompt, the corresponding tone will be heard.
• A max of 800 user messages are available in a VMIB.
• It is possible to use only 100 messages for system greetings (system greetings, system
prompt).
• When the memory is full while recording a system greeting, the recorded portion of the
message before memory full will be saved.
• It is possible for station groups to have different system greetings.
• When recording system greetings and prompts at an attendant station, they will be saved
at all VMIBs in the system.
• The system supports system prompts (072-100) basically. However, users may use their
own prompts by recording the prompts at an attendant station.
Admin Programming
• VMIB Access (PGM 113 - FLEX 2)
• VMIB User Record Timer (PGM 181 - FLEX 3)
• VMIB Valid User Message Timer (PGM 181 - FLEX 4)
• Station Group Assignment and Attributes (PGM 190 and 191)
Recording User VMIB Announcement
If access to the VMIB is allowed, a user can record a User Greeting and can forward calls to the
VMIB port according to forward condition type. The caller can leave a voice message wait at
the station after hearing the user greeting.
Operation
To record a user greeting at a station:
1. Press the [TRANS/PGM] button.
2. Dial 61.
3. Dial the message number; the announcement "Press the # button to record." If there is
already a recorded message in the number dialed, the recorded message will be played.