Technical data

Hunt Groups 94
SBX IP 320 Features & Operation Guide
• When the number of queued incoming calls are over the pre-defined amount in an ACD
group, incoming CO calls will be dropped.
• The Pick-up Hunt Group is reserved for Intercom calls only.
• ISDN phones can be a member of a Hunt Group, but will only work when answering a
hunt call.
• Group pick-up doesn't work with a call of Hunt Group pilot number; an error tone will be
presented.
• ISDN phones cannot be the first Hunt Group member; two number entrance for one
ISDN phone is not permitted.
Admin Programming
• Hunt Group Assignment (PGM 190)
• Hunt Group Attribute (PGM 191)
Hunt Group Name Service
Incoming calls to Circular/Terminal, UCD, and Ring Hunt Group types can display the name of
the Hunt Group when programmed in Hunt Group Attributes (PGM 191).
Operation
Incoming CO Call -- When an incoming Hunt group call is established and a group name
exists, the Hunt name will be displayed on the1st LCD field (instead of LINE RINGING).
ICM Call -- When an ICM Hunt group call is established and a group name exists, the Hunt
name will be displayed on the 3rd LCD field (instead of HUNT CALL).
Conditions
• The Group Name of an ICM Hunt Call can be cut off because of LCD field length.
• If a Hunt group name is not assigned, the group number will be displayed.
• The maximum length of a Hunt Group Name is 12 characters.