User guide

External Calls 2-2
Chapter 2: BASIC CALL HANDLING
MBX IP Station User Guide
To make a Voice Over announcement to a busy station:
Dial #, after the Splash tone is heard, begin speaking.
Leaving a Message Wait
Chapter 3If the called user does not answer or is in DND mode, you may leave a Message Wait.
The called user will receive a Message Wait indication; the message icon will be displayed in
the IP-8024. If the ring/message LED is set to Message Wait Indication, the ring/message LED
will flash.
To activate Message Waiting:
Press the MSG button and hang-up.
External Calls
Placing external CO/VoIP calls
External calls are placed on CO/IP lines. These 'lines' are accessed either using a button on
the MBX IP Phone assigned as a CO/IP line or using dial codes. The CO/IP lines are grouped
for different types of calls, local, long distance, etc. Using the CO/IP line group code, you will
be able to access any line from the group. A Flex button on the MBX IP Phone assigned as a
LOOP button lets you access a line from a group. Dial codes for access to CO/IP lines are:
Individual CO/IP line access
:
88 + Line number (01-80 for MBX IP-100, or 001-240 for MBX IP-300).
CO/IP Group access:
801-824 for MBX IP-100, or 801-872 for MBX IP-300
Any CO/IP Line access:
9
When dialing on a CO line which uses pulse style signals, you may activate Dial Pulse to Tone
Switchover changing to DTMF style dialing (for banking services, etc.).
When placing an IP call, you must dial an IP address using the '*' key in place of the dot.
If Least Cost Routing is set-up, the number you dial will be analyzed and the system will place
the call on the least expensive route.
You may be assigned Dialing and/or CO/IP Line Access Restrictions, in which case you will
receive error tone if you attempt to dial or access a restricted number/CO/IP line. CO/IP line
and Station Class Of Service (COS), which establish dialing restrictions, may vary during Day
and Night operation (Day/Night COS).
You may need to enter an Authorization code before placing calls, in which case you will receive
a second dial tone.
Release 1.0
November 2010