User guide

Broker Call: Switching between two calls 5-2
Chapter 5: CALL HANDLING
MG IP Station User Guide
To place a call on Hold:
Press HOLD/SAVE.
Broker Call: Switching between two calls
You may switch between the active call and a call on Hold, placing the active call on Hold acting
as a broker between two or more parties, Broker Call. MBX Phone users may 'broker' for
multiple calls up to the number of CO/IP line buttons.
To switch between two calls (Broker Call):
Press the desired CO/IP line button.
Joining Multiple People in a Conference
You can establish a Conference with up to 13 parties. The other parties in the Conference may
be internal or external.
A Conference can be placed on Hold and is subject to Hold Recall.
You may also use the Conference operation to join 2 external parties in a private conversation.
This is an Unsupervised Conference, which is not subject to the normal Hold Recall
operation.
To establish a Conference:
1. Establish call with one of the desired conference parties,
2. Select the Conf Soft button,
3. Establish call with the other conference party,
4. Select the Conf Soft button,
5. Select the Conf Soft button again to establish the conference.
To place a Conference on Hold:
Press the HOLD/SAVE button.
To retrieve the Conference from Hold:
Select the Conf Soft button.
To establish an Unsupervised Conference:
1. Establish conference with two external parties,
2. Select the Conf Soft button,
3. Hand-up handset.
CONFIDENTIAL MATERIAL - Do Not Distribute
1.0 Review Draft - 7/7/2010