User guide
Using a Wave Phone 2-2
Basic Operation
Wave Phone User Guide
• Using phones other than your own (another user’s phone)
• Dialing internal and external numbers
• Dialing by name
• Using the Hold feature (placing calls on hold to answer and switch between other calls,
and so forth)
• Making a call using the * options (redialing the last number you called, returning the last
call that arrived
• Disabling call waiting for a call
• Using the Page and/or Intercom features
Hint: For information about placing calls visually using ViewPoint, refer to the Wave ViewPoint
User Guide.
Fixed Buttons vs. Pre-programmed/Feature Buttons
Most of the models described in this guide have both Fixed buttons and Pre-programmed
(sometimes also known as Feature) buttons. These buttons are used to access and perform
various tasks and functions. Some may be used in conjunction with other buttons.
• Fixed buttons are those that are permanently labeled on the phone hardware. Such
buttons can include SPEAKER, TRANS, HOLD, VOLUME, and so forth
• Pre-programmed buttons are those buttons that are pre-programmed by your System
Administrator. Their names and functions will be on a more temporary-type template that
can be replaced if and when the buttons are reprogrammed. Such buttons can include Call
Park, Call Pick Up, Night Answer, and so forth
Hint: Often, If your phone does not have a fixed or pre-programmed button for a specific
function, you may be able to use a feature codes. Review the last page of each Chapter 5 through
7 to review the feature codes that are available for the type of phone you are using.
Release 1.5 SP3
September 2009