Specifications

- 121 -
DX-120 Installation and Maintenance Manual TROUBLESHOOTING INSTALLATION ISSUES
Implementing Delayed Ringing (continued)
INSKIN VOICE MAIL
• If you use UCD groups 6 through 23, you do not have to modify TRANS.TXT unless you want a specific
routing box or mailbox to answer.
• If you use UCD group 1 through 5, you must modify the TRANS.TXT to route the integration to the proper
Routing Box/greeting desired.
EXAMPLE
PC8:
• UCD Group 1 (410) will re-route to Voice mail with the string; a9b2d13. The line in
the TRANS.TXT currently reads:
a9byd13=3301
• Modify this line to read:
a9byd13=9
• Make sure the initial routing box destination for digit 9 is the routing box’s extension
number.
• UCD group 6 (415) will re-route to VM with the String; a9b2d63. This digit string
will get a success on the rule:
a9bydz=
• The above will follow the voice mail’s Line Information screen to answer the call
based on Day, Lunch or Night. So, if you need the voice mail to answer with a
different greeting, (i.e., routing box 805) you must add a line to the TRANS.TXT
above the following rule:
a9byd63=805
a9bydz=
EXTERNAL VOICE MAIL: DEBUT-SMALL OFFICE LITE
EXAMPLE
UCD group 1 (410) will re-route to voice mail and receive the digit string: 348 requiring a rule to
be added
3X=9 or 348=805
NOTE
This method can be used for Auto Attendant options when customers, for
example, want to press 4 for technical support, ring a group of phones, and then
route back to Voice mail and play a specific greeting.