Specifications

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DX-120 Installation and Maintenance Manual TROUBLESHOOTING INSTALLATION ISSUES

Ringing a Group Of Phones

Before Routing the Call to Auto-Attendant

SOLUTION: IMPLEMENT DELAYED RINGING TO VOICE MAIL, AUTO ATTENDANT

NOTE

UCD groups 1- 5 (410-414) are used for the DX-120’s built in UCD functionality

with the In-skin Voice mail system.

Implementing Dela

yed Ringing

1) Set up a UCD group.

HINT

Refer to the DX-120 Technical Manual, Volume II, Programming for details about

setting up UCD Groups via the Programming

Extensions menu option.

2) Use Hunt group 6 through 23 (415-432) when using the inskin voice mail.

EXAMPLE

This example will ring Hunt Group 6 (Directory # 415) three times and then re-

route to the Voice Mail Auto Attendant.

Implementing Delayed Ringing (continued on next page)