Programming instructions

MULTIPLE CALL HANDLING DX-120 Programming Manual
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Placing Call Key Calls on Hold
A Call Key call can be placed on System HOLD or Exclusive HOLD. The table below describes the status indicators for
both cases:
NOTES
• When a user is on a call at Call Key 1, he/she can answer a second call which is
received at Call Key 2.
The first call will be put on exclusive hold automatically no
matter whether or not "AUTO HOLD" is enabled.
• When a trunk call(s) is placed on hold and there is no Line Key or Call Key at the
extension, the phone will ring to remind the user to retrieve the held call(s).
HOLD SETTING DESCRIPTION
System HOLD
(Press the HOLD key)
•A slow flashing green light will be provided on the Call
Key of the holding extension.
•A slow flashing red light indicator will be provided on the
associated Line Key of other extensions in the system.
Other extensions can pick up this Trunk call.
Exclusive HOLD
(Press the Feature key + HOLD)
•A fast flashing green light indicator will be provided on
the Call Key of the holding extension.
• A solid red light indicator remains on the associated Line
Key of other extensions in the system. Only the extension
which placed this call on "exclusive hold" can retrieve this
Trunk call.