Programming instructions

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual
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Programming Automated Attendant via the DET (continued)
Programming the Waiting Code:
From the DB Item Select screen (see steps 1 through 3 on page 303):
4) Enter 03-46-05.
5) Press save to display the Waiting Code screen.
6) Press chg.
7) Enter the new Waiting Code digit (see IMPORTANT! note on page 311).
• The waiting code gives callers the option to wait for a busy extension and try that extension again after
10 seconds.
• The code may be any dial pad single-digit from 0-9, *, or #.
• The default is #.
8) Press save to store the setting.
9) Press next to display the Inquiry Code field (now go to step 6 in “Programming the Inquiry Code:” below).
OR
Press the volume UP button to return to the DB Item Selection screen.
OR
Exit programming (see “Exiting Database Administration” on page 27).
Programming the Inquiry Code:
From the DB Item Select screen (see steps 1 through 3 on page 303):
4) Enter 03-46-06.
5) Press save to display the Inquiry Code screen.
6) Press chg.
7) Enter the new Inquiry Code digit (see IMPORTANT! note on page 311).
• Use the inquiry code to provide callers the option to hear a general announcement (company hours,
directions to the office, etc.).
• The code may be any dial pad single-digit from 0-9, *, or #.
• The default is *.
8) Press save to store the setting.
9) Press next to display the DISA Code screen (now go to step 6 in “Programming the DISA Code:” below).
OR
Press the volume UP button to return to the DB Item Selection screen.
OR
Exit programming (see “Exiting Database Administration” on page 27).
Programming Automated Attendant via the DET (continued on page)