Programming instructions

BASIC CALL HANDLING PROGRAMMING TASKS DX-120 Programming Manual
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Setting Predefined Call Forward Time
The system uses the Predefined Call Forward setting to determine how long to ring a directory number before
classifying the call as “unanswered.”
Once the system classifies the call as unanswered, it can process the call
according to the programming associated with an answered call.
EXAMPLE
You can set up an extension or CO line to transfer unanswered calls to the attendant
extension, a departmental secretary, another department, etc.
NOTE
• If you want to forward unanswered calls for all calls coming in on a CO line, set that
up during CO line programming.
• If you want to forward unanswered calls for all calls coming in to a particular
extension, set that up during extension programming.
• The Predefined Call Forward time affects how the CO line and extension are
programmed.
HINT
Also see...
• “Setting the Pre-Defined Call Forward No Answer” on page 144.
• “Programming Extensions for SMDR Output” on page 427.
SETTING PREDEFINED CALL FORWARD TIME VIA PC-DBA
From the PC-DBA main screen:
Setting Predefined Call Forward Time via PC-DBA (continued on next page)