Programming instructions

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DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKS
Programming Tenant Groups
Tenant Groups allow you to separate system resources so the DX-120 system can operate as two or three independent
systems deployed at a single site.
You can completely isolate extension functions depending on how you assign the tenant groups; i.e., you can prohibit
calling from one tenant group to another.
However, extensions do not need to be isolated in order to isolate system
resources.
Tenant Grouping allows you to independently allocate resource directory numbers. The directory numbers for system
resources then interact only with the resources within the tenant group.
EXAMPLE
If you designate attendant extensions for each tenant group; these attendant
extensions act independently for the assigned tenant group. When a caller dials 0 to
reach the attendant, the system automatically calls the attendant extension you
designated for that group (attendant extension 2 for tenant group 2, etc.).
• The following conditions apply to setting up tenant groups:
- You can set up a maximum of three tenant groups in the DX-120 system.
- Extension directory numbers remain unique to system ports and are not duplicated for each tenant group
(although extension dialing may be restricted across tenant group barriers).
- When tenant calling is restricted from one tenant group to another tenant group, intercom calls, call transfers,
and recall operations will not operate across these designations.
NOTE
If you want intercom calls, call transfers, and recall operations to work across tenant
group barriers, do not set up separate tenant groups.
• Other features whose programming may be affected by how you assign tenant groups during call handling include
the following:
- CO Line - Tenant Group
- Extension - Tenant Group
• All tenant groups can be set up to allowed to dial intercom directory numbers of extensions in all other tenant
groups. (Range is Y/N for each calling direction between tenant groups.)
HINT
Also see...
• “Setting the CO Line Type” on page 126.
• “Assigning Ring Type for the CO Line” on page 134.
• “Setting the Answer Position for Day and Evening” on page 136.
Programming Tenant Groups (continued on next page)