Programming instructions

- 237 -
DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKS
Programming External Call Forward
The DX-120 enables extension users to forward their calls to another location or different telephone number. You
control whether or not the system allows these external call forwards.
Also, you can exclude or include specific
extensions individually.
• The following conditions apply to setting external call forwards:
- Regardless of whether the extension where calls are being forwarded to is a DET or single line telephone, the
system plays a special intercom reminder tone alerting the extension user that call forward is activated.
- The system does not light the auxiliary lamp green in call forward mode if that function has been disabled via
the attendant in Attendant Administration.
- If a flexible feature button has been programmed for call forward mode, the LED associated to that button will
light red indicating the telephone is in call forward mode.
- The extension invoking call forwarding overrides any applicable predefined call forward in the database.
When the system releases the extension forward mode it reactivates predefined call forward.
- In addition to programming what you want to use for call handling here, you must also program the individual
extensions’ receive assignments - see page 435.
• Other features whose programming may be affected by external call forward include the following:
- Do Not Disturb
- Forced Intercom Call Forward
- Intercom Mode Selection
- Forced Intercom Tone Ring
- Messaging – Call Me, Text or Voice
NOTE:
The system externally forwards transferred CO line calls only.
Programming External Call Forward (continued on next page)